Skip to main content
Solved

can't find out my ID mobile number

  • June 5, 2024
  • 1 reply
  • 398 views
M
Community Member

Hello, 

I can’t find my ID mobile number to complete set up.  It’s not on any emails that I’ve been sent.  I’ve seen recommendations to put the new sim in a handset and send a text or call but this just fails.  The settings say “unknown number” about it too.  We’ve tried in two different handsets (apple and samsung). 

Any more advice?

Thanks

Best answer by Tom

Hi @MarieStrawHill 

 

Do you still require assistance with this?

 

It may be worth calling a number from that unknown number so it shows on the other side.

 

If so, please let us know here so we can get in touch.

 

For quicker support, it may be worth contacting Live Chat, Facebook or Twitter.

 

Tom

View original

1 reply

Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • Tom
  • iD Mobile Employee
  • 8225 replies
  • Answer
  • June 13, 2024

Hi @MarieStrawHill 

 

Do you still require assistance with this?

 

It may be worth calling a number from that unknown number so it shows on the other side.

 

If so, please let us know here so we can get in touch.

 

For quicker support, it may be worth contacting Live Chat, Facebook or Twitter.

 

Tom

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Reply.


Terms & Conditions