I don’t have a capped limit and have unlimited calls and texts. My reoccuring bundle is paid and up to date. I am only calling UK local numbers. Please help
Can't make any calls -please help
+24Hi
Welcome to the Community!
Are you able to text and receive calls?
What error message do you get when making a call?
I would advise checking the number in your call settings.
Kash
Hi Kash
Thank you for your reply.
It's interesting as it turns out that I can receive and make calls after all but it's a specific local number that won't allow me to. The message I get is to increase my cap or make a payment now. I am paid to date and the call still doesn't work with an increased cap.
With thanks
Hi
Thank you for your reply, we’re glad that your able to make and receive calls, but we;re sorry to hear your still experiencing issue’s with just one, we’d suggest contacting our Live Chat Service, so they can investigate this with our Technical Team promptly.
https://www.idmobile.co.uk/live-chat
Kind regards
Jim
+22Lilly Sakayam wrote:
It's interesting as it turns out that I can receive and make calls after all but it's a specific local number that won't allow me to. The message I get is to increase my cap or make a payment now.
This article might point you to why. (Any green words opens each bit)
Reply.
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