Hi I can’t make or receive calls again, same happened last week. Any idea what the problem is? I need my phone for work so this is frustrating again
can’t make or receive calls.
+22Hi there
I’m using an Android phone and its working fine here. I tried 7777 as a test and the call connects and I can hear the automated system. Not received a call as yet but assume this is also working.
Have you checked to see if there’s any known network issues at your postcode?
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Thanks for the link
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Hi
Thank you for getting in touch.
We apologise for the lack of warning regarding the work in the area.
How have things been since your last post? Have there been any improvements?
Nat
+22Jenny Iatalese wrote:
Thanks for the link
No problem Jenny, happy to help.
I’ve mentioned this more than once but let me say it one more time (with a little bit added) - who knows one day the penny might finally drop - iDM should implement a function whereby they notify their customers about known issues in the area the phone is being used. If they can provide theirs adverts on their app then a simply your local area is currently having network difficulties/upgrades would go way further than having to ask others for advice. Other providers even allow us to register our mobile number on their network outage page (during an outage) and theirs also sends regular SMS updates.
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
+22Glad to hear that Jenny.
Should you need help in the future pop back and we’ll do from there.
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