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Can’t make orvreceive calls again!

  • January 27, 2025
  • 4 replies
  • 132 views

  • New
 Contributor
  • 1 reply

Hello, I couldn’t make calls because of the 3UK outage last Thursday and Friday and seem to be having the same problem again this morning.  Is there another outage or is it just my phone?

Grateful for any help.

Best answer by Kash

Hi ​@Upo,

Welcome to the Community!

I would advise that you check the link below and it should assist you further.

 

Kash

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4 replies

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • Answer
  • January 29, 2025

Hi ​@Upo,

Welcome to the Community!

I would advise that you check the link below and it should assist you further.

 

Kash


  • Author
  • New
 Contributor
  • 1 reply
  • January 29, 2025

Thanks Kash, that’s a really useful link.  I had been unable to make or receive calls or texts on my phone when I was at home since the Three outage last week because I had no signal.  However Three must have done something today because I suddenly have a 3 bar 4G network signal that I always used to have !


  • Active Contributor
  • 15 replies
  • January 29, 2025

Same here calls dropping out all the time and i made my own post about it but it has to be approved?? what a weird forum this is. reminds me of communism


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  • iD Mobile Employee
  • 2255 replies
  • January 30, 2025

Hi ​@Susan998 

 

Thanks for posting. 

 

We need to ensure posts to the community are in line with our guidelines. 

We will continue to assist you via your separate post. 

 

Thanks, 

 

Nat