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Question

can't make ot receive calls

  • June 27, 2025
  • 1 reply
  • 12 views

What's the problem with ID yesterday and today if I am not in wi fi covered I can't make any calls as well receiving. Same happened last week. Why do we pay?

 

1 reply

Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • 1376 replies
  • June 27, 2025

Hi ​@Lalost 

We had experienced an outage with our partners at Three, which may have explained the problems you had been facing? We are very sorry about any inconvenience caused, but this has all been resolved now. Have you tried a reboot of your handset? Do you have VoLTE enabled?

Can you please let us know if you are still experiencing issues with this? Thanks.