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can’t receive calls

  • January 26, 2025
  • 3 replies
  • 40 views
P
New
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I have not been able to receive calls for 4 days now and have exhausted all the recommendations on the ID site for resolution. 
is there any chance that a person can assist me. 

Best answer by Paddyl180

Been to Curry’s and got a new SIM card.  Now resolved

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    3 replies

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3801 replies
    • January 27, 2025

    Hey there ​@Paddyl180, sorry to hear that. There was an outage last week, that was resolved on Friday.

     

    Are you only having issues with calls?

     

    What’s your full postcode and what phone do you have please?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    P
    New
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    • Paddyl180
    • Author
    • New
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    • 2 replies
    • Answer
    • January 27, 2025

    Been to Curry’s and got a new SIM card.  Now resolved

    andewhite
    1 person likes this
    • andewhite
      andewhite
    Kash
    iD Mobile Employee
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    • Kash
    • iD Mobile Employee
    • 8175 replies
    • January 29, 2025

    Hi ​@Paddyl180,

    Glad to hear that the issue is resolved.

    If you require further assistance, please let us know.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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