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Can't see my contract details on new app

  • 26 July 2024
  • 1 reply
  • 104 views

Since the app changed recently, I don't seem to be able to see my contract details such as start date, end date. The home page has some details such as allowances, but no dates. There used to be a "my account " section which has gone. Having recently upgraded my account I would like to be able to see and keep a copy off the new contract. 

Any ideas please? 

Thanks

1 reply

Userlevel 7
Badge +6

Hey @rm11821,

Unfortunately, this was a feature removed in the new iD Mobile app, but it is in the roadmap for the future. You can chat to our Live Chat team for a copy of your contract to be sent to you.

Thanks.

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