Why can't I enter the date to switch my number 28 days after receiving the PAC code?
Solved
Can't select my preferred switch date
Best answer by Tom
Hi
Your PAC code may expire by the time you’re selecting to set it.
To avoid this happening (or the error coming up on our side) we’d recommend requesting the PAC code once you’re ready to use it, not weeks before.
Tom
+26Forum members here wouldn’t know why,
You could chat with iD customer support - they might be able to schedule your preferred switching date.
Contact iD support using the online iD Live Chat service - advisers work until 8pm on weekdays.
Tell the 24/7 chatbot you want to “talk to a person” - repeat a few times though.
+25Hi
Your PAC code may expire by the time you’re selecting to set it.
To avoid this happening (or the error coming up on our side) we’d recommend requesting the PAC code once you’re ready to use it, not weeks before.
Tom
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