Question

Can't send text messages

  • 20 April 2019
  • 1 reply
  • 78 views

my son cannot send or receive text messages to certain numbers but can to others the people who we have tested on are on the same network


1 reply

Userlevel 6
Badge +6
Hi Char,

This is a strange issue. Do calls work fine to these numbers?

If so, and if your son has used an Apple iPhone in the past, it could be an iMessage issue and the number may need to be de-registered from their iMessage service. Which phone is he using?

Ryan

Reply