Question

Can't send text messages

5 months ago
20 April 2019
1 reply
78 views

Char
0 replies

my son cannot send or receive text messages to certain numbers but can to others the people who we have tested on are on the same network

1 reply

Userlevel 6

Ryan
iD Mobile Employee
1156 replies
5 months ago
23 April 2019

Hi Char,

This is a strange issue. Do calls work fine to these numbers?

If so, and if your son has used an Apple iPhone in the past, it could be an iMessage issue and the number may need to be de-registered from their iMessage service. Which phone is he using?

Ryan

Reply

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

Cookie settings

We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.

Basic
Functional

Normal
Functional + analytics

Complete
Functional + analytics + social media + embedded videos

Accept cookies

my son cannot send or receive text messages to certain numbers but can to others the people who we have tested on are on the same network

Reply

Sign up

Or log in to the iD Community using your Facebook account

Log in / Register

Or log in to the iD Community using your Facebook account

Scanning file for viruses.

This file cannot be downloaded

Cookie policy

Cookie settings