Question

Can't send text messages

7 months ago
20 April 2019
1 reply
81 views

Char
0 replies

my son cannot send or receive text messages to certain numbers but can to others the people who we have tested on are on the same network

1 reply

Userlevel 6

Ryan
iD Mobile Employee
1178 replies
6 months ago
23 April 2019

Hi Char,

This is a strange issue. Do calls work fine to these numbers?

If so, and if your son has used an Apple iPhone in the past, it could be an iMessage issue and the number may need to be de-registered from their iMessage service. Which phone is he using?

Ryan

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my son cannot send or receive text messages to certain numbers but can to others the people who we have tested on are on the same network

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