Question

Can’t send text messages from iphone 15

  • 7 March 2024
  • 2 replies
  • 42 views

Userlevel 1

I have been with iD for a few weeks now and have not been able to send text messages, I can make calls and just data/wifi, but I cannot send text messages. I moved my old number over to this current contract and it’s an iPhone 15, I’ve turned my phone off and on many times and I have also tried resetting the network settings, any help? 


2 replies

Userlevel 1

Same here! Day 3 of little to no phone, I sometimes get 3G which is unfortunate as ID are switching it off by the end of 2024.

Userlevel 7
Badge +7

Hi @Bridget Clay @mgb311,

Welcome to the Community!

Please can you try the steps below and let us know know how you get on.

1)    Turn off iMessage (Settings > Messages)
2)    Restart your phone (by pressing and holding the on/off button)
3)    Tap Settings > Phone > My Number and confirm that it is correct. 
4)    If it is not correct, please enter the correct number
5)    Turn iMessage back to On (Settings > Messages)
6)    Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under “Start new conversations from:”. 

 

Kash

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