Skip to main content

Cancel contract within 14 day cooling off period and keep number

  • August 1, 2024
  • 1 reply
  • 55 views

Neil Vorley
Community Member

Contract went live 22 July, signal is very poor not as advertised for my location.

1 reply

Matthew T
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 1861 replies
  • August 5, 2024

Hey @Neil Vorley,

Sorry to hear you’ve had issues with signal.

https://www.idmobile.co.uk/help-and-advice/returns-cancellations

Please refer to the information in this webpage.

Thanks.