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cancel contract within cooling off period

  • February 24, 2025
  • 1 reply
  • 24 views
E
Community Member

I need to cancel my contract and I’m in the 14 day cooling off period. How do I do this please? 

    1 reply

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3853 replies
    • February 25, 2025

    Hey there ​@Elfred, please see the below:

     

    https://www.idmobile.co.uk/help-and-advice/returns-cancellations#:~:text=It's%20easy%20to%20cancel%20in,notice%20before%20your%20contract%20ends*.

     

    Where did you purchase from please?

     

    Is it SIM only or a phone contract?

     

    Thanks,

    Tyler

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