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Question

cancel my iF plan without an account

  • December 11, 2023
  • 1 reply
  • 18 views
Rachel McMillan
Community Member

Hi

im trying to cancel my iD plan which is sim only but I can’t log into my account or find it. It won’t let me use ‘forgot password’ please can you help me.

name: Rachel McMillan

number: [REDACTED]

d.o.b : [REDACTED]

thank you

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1 reply

Tom
iD Mobile Employee
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  • Tom
  • iD Mobile Employee
  • 8225 replies
  • December 12, 2023

Hi @Rachel McMillan 

 

Have you registered to the iD Mobile app/website before with your number?

 

Tom

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