Hello I am wondering if I am able to cancel a addon that was accidentally added on to my contract. It is for 15GB 12 months. I really do want to have to pay an extra 30 pound a month for a service I do not need as my contract is unlimited everything. Thank you for your help in this matter.

Hey there @Barry1983, sorry to hear that. Typically, we cannot refund or cancel add-ons, unless it was a fault on our end. However, as this is an extra add-on for 12-months, we can see what we can do.Can we ask why or how this was added please?Thank,Tyler

cancel not needed add on | iD Mobile Community

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