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Cancellation without having an account or phone number

  • 23 November 2021
  • 1 reply
  • 7 views

I have a one month rolling contract.  I am not sure it has ever been used.  I don’t have a phone number so can’t set up an online account to cancel it in.  How do I cancel?  

Thanks


1 reply

Userlevel 5
Badge +7

@Iainham ,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

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