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Question

Cancellation without having an account or phone number

  • 23 November 2021
  • 1 reply
  • 7 views
Iainham
Rank

I have a one month rolling contract.  I am not sure it has ever been used.  I don’t have a phone number so can’t set up an online account to cancel it in.  How do I cancel?  

Thanks

1 reply

Kash
Rank
Userlevel 5
Badge +7

@Iainham ,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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