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Cancelling my ID contract

  • 24 February 2021
  • 1 reply
  • 38 views

I have been trying to cancel my sim only contract for the last few days, but I have been unable to get hold of anybody, the live chat is useless because I no longer have the sim or the number so cannot log on, I have cancelled my direct debit thinking I would get some form of contact number, but no just a non reply message. I have been driven to destraction by all of this, I just need to speak to a person, just a person, it's not too much to ask. Please HELP ME 

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Best answer by Mohsin 25 February 2021, 09:36

Hi @Lola1960 

We are sorry to hear you have been unable to cancel your iD sim contract. We will send you a Private Message to help with this. To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages.

-Mohsin

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Userlevel 5
Badge +4

Hi @Lola1960 

We are sorry to hear you have been unable to cancel your iD sim contract. We will send you a Private Message to help with this. To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages.

-Mohsin

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