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Cannot recieve OTP from paypal

  • 21 November 2020
  • 3 replies
  • 51 views

I have been using ID for over a just about a year now and I have just moved my sin into a new phone and tried to use PayPal but it is not working, I can't log in without my number verification.

What can I do to fix this ?

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Best answer by Mohammed 13 December 2020, 14:11

Hello @evakam19,

We’ll send you a PM so we can look into this further.

Mohammed

 

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3 replies

Userlevel 6
Badge +8

Hi @evakam19,

 

How long ago did you port the number back in? Have you tried powering down the handset for 5 minutes?

 

Will

I put the sim in a new phone during the start of October.

I have been trying your recommendation of powering down the handset but it has not worked.

I tried you method multiple times over the past week yet I still can't receive anything from PayPal.

Userlevel 8
Badge +9

Hello @evakam19,

We’ll send you a PM so we can look into this further.

Mohammed

 

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