We have inserted the SIM into our son's phone but despite trying several things, the network is not recognised.
He cannot use his new phone. Is there anything we are doing wrong, or that we can try?
Cannot register on network
+19Hi
It sounds like the SIM may need to be activated. You can find out how to do this here - How do I activate my new SIM or eSIM? | iD Mobile Community
Please let us know how you get on, or if there is anything else we can do for you.
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