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Cannot reply to short code - job application

  • December 12, 2024
  • 3 replies
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  • Fluidz
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  • 1 reply

Hi,

 

I have signed up for job alerts via a well known UK logistics company.  They sent me a text message and asked me to reply with YES to receive job alert notifications.  Their number is 64045.  When I reply YES I always receive “Not delivered”. 

 

I have attempted this multiple times on different days.

 

I am on a monthly rolling plan.  Unlimited minutes and text.

 

Please help.

 

 

 

 

Best answer by Tyler

Hey there ​@Fluidz, sorry to hear that.

 

You will likely need to turn on the “Premium” feature via the iD Mobile app/website, so premium texts/calls can go through.

 

You may also need to increase your bill cap if it costs to text.

 

Thanks,

Tyler

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    3 replies

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3801 replies
    • Answer
    • December 12, 2024

    Hey there ​@Fluidz, sorry to hear that.

     

    You will likely need to turn on the “Premium” feature via the iD Mobile app/website, so premium texts/calls can go through.

     

    You may also need to increase your bill cap if it costs to text.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    F
    1 person likes this
    • F
      Fluidz
    F
    New
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    • Fluidz
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    • New
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    • 1 reply
    • December 13, 2024
    Tyler wrote:

    Hey there ​@Fluidz, sorry to hear that.

     

    You will likely need to turn on the “Premium” feature via the iD Mobile app/website, so premium texts/calls can go through.

     

    You may also need to increase your bill cap if it costs to text.

     

    Thanks,

    Tyler

     

    After changing both options, waiting approx 10 minutes, the message finally sent.  

     

    Thanks Tyler. 

     

     

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8225 replies
    • December 13, 2024

    Hi ​@Fluidz 

     

    Glad to hear.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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