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Question

Cannot send SMS to India from UK

  • February 10, 2021
  • 1 reply
  • 170 views

Hi,

I am trying to send an SMS to INDIA from UK and I keep getting the notification ‘couldn’t send the message’ with an exclamation mark. I set the cap to around £5 and I can see the international feature is ON. I made sure the dialling code to India is correct. I am not understanding why its not working. Can anyone please help me? I need to do this for a banking need in India.

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1 reply

Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • February 11, 2021

Hello @RajeevK 

A text to India should only cost https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges 30p according to our page.

As long as the International feature is ON and your cap is increased to allow this & lastly the number is correct, we should see no issues.

Can you just confirm if you have any issues when sending SMS normally?

This can rule out if your SMSC number is incorrect.

The correct SMSC number should be +447782000800

 

If you’re on an iPhone try turning OFF iMessage and trying to send the text again.

Mohammed