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cant access my account

  • June 17, 2024
  • 1 reply
  • 74 views

Stephen Butler
Community Member

Hi, I can’t access my email account that is connected with my ID account and I can’t log in to upgrade and change my email address. Is there another way that I can do it or speak to someone? Curry’s can’t do anything in store either 😩

thanks in advance

Best answer by Tom

Hi @Stephen Butler 

 

To log into the iD Mobile app account, you may not need access to the email address itself as long as you’ve already registered.

 

Tom

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Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8225 replies
  • Answer
  • July 3, 2024

Hi @Stephen Butler 

 

To log into the iD Mobile app account, you may not need access to the email address itself as long as you’ve already registered.

 

Tom