Question

Cant access the id mobile webiste

Hi,

I keep getting a message that I have been blocked so can’t have access to the main id website due to cloudflare security!?

can you please advise how I can fix this so I can access my upgrade offers.

thanks

This topic has been closed for replies.

+26

Have you got a screenshot of the Cloudflare security error / warning message @lparker18?

Meanwhile, have you discussed your upgrade offers with the iD telephone sales team?
Contact the team on 020 7139 1397, during normal office hours.

Forum member (non-iD).

+26

Are you using a corporate Wi-Fi network for your data connection @lparker18?

What happens when you turn-off Wi-Fi, and use a mobile data connection to visit the https://www.idmobile.co.uk website instead?

If you’re already an iD customer, you’ll need to visit https://my.idmobile.co.uk to see your specific upgrade offers from iD Mobile @lparker18.

Forum member (non-iD).

+24

Welcome to the Community!

I hope that the information that @andewhite has helped.

If you require further assistance or are still having the issue, please let us know.

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Sign up