For a few days I have been unable
to make or receive calls along with my husband or Son
cant call or receive call not can hubby or Son
Hi
Thank you for getting in touch.
We are very sorry to hear you are experiencing issues with calls.
Is this only happening with calls to/from your husband and son? If yes, what network are they on please?
Also what handset are you using please?
Thanks,
Nat
Hubby can’t call me, neither can Son and nobody else can call me either and I can’t call out but I can WhatsApp call/message and text, son and hubby are on ID too and son is using iPhone XR same as me and husband has iphone14
Thank you for confirming.
When you go to the handset settings, can you please select apps-phone-my number and check the correct number is showing there?
Are your husband and son also with iD Mobile?
Nat
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