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cant make ior receive calls

  • September 14, 2024
  • 1 reply
  • 33 views

Yesterday morning couldn’t receive or make calls but in the afternoon it worked😫 can use WhatsApp to contact family. This morning it has happened again any advice welcome 

Best answer by Kash M

Hi @JonesCR,

Welcome to the Community!

Please can you check your coverage in your area and check that there are no issues.

I would advise that you enable Volte on your handset as 3G is being disabled around the UK.

https://community.idmobile.co.uk/3g-200/3g-is-being-switched-off-what-do-i-need-to-do-50979#:~:text=Three%2C%20iD%20Mobile's%20network%20partner,as%20awarded%20by%20Ookla%E2%84%A2.

 

Kash

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1 reply

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • September 17, 2024

Hi @JonesCR,

Welcome to the Community!

Please can you check your coverage in your area and check that there are no issues.

I would advise that you enable Volte on your handset as 3G is being disabled around the UK.

https://community.idmobile.co.uk/3g-200/3g-is-being-switched-off-what-do-i-need-to-do-50979#:~:text=Three%2C%20iD%20Mobile's%20network%20partner,as%20awarded%20by%20Ookla%E2%84%A2.

 

Kash