Skip to main content
Solved

Cant make or receive calls

  • September 14, 2024
  • 2 replies
  • 49 views

Yesterday my phone suddenly stopped making and receiving calls, had 3 bars signal, Wi-Fi working ok used WhatsApp to make calls, in the afternoon phone started working, done the sand this morning. Any ideas who to fixed?

Best answer by Kash M

Hi @NooNoo12 @JonesCR ,

Welcome to the Community!

It sounds like you may need to enable Volte on your handset.

You’ll no longer be able to make calls over 3G as we switch off 3G around the UK.

The link below will provide further information.

https://community.idmobile.co.uk/3g-200/3g-is-being-switched-off-what-do-i-need-to-do-50979#:~:text=Three%2C%20iD%20Mobile's%20network%20partner,as%20awarded%20by%20Ookla%E2%84%A2.

 

Kash

View original

2 replies

NooNoo12
Active Contributor
  • Active Contributor
  • 22 replies
  • September 14, 2024

Me too same problem I'm using the handset trying to download esim now but it keeps saying .com android is not responding !! Had no phone for 2 days missed sole really important calls 


Kash M
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8193 replies
  • Answer
  • September 17, 2024

Hi @NooNoo12 @JonesCR ,

Welcome to the Community!

It sounds like you may need to enable Volte on your handset.

You’ll no longer be able to make calls over 3G as we switch off 3G around the UK.

The link below will provide further information.

https://community.idmobile.co.uk/3g-200/3g-is-being-switched-off-what-do-i-need-to-do-50979#:~:text=Three%2C%20iD%20Mobile's%20network%20partner,as%20awarded%20by%20Ookla%E2%84%A2.

 

Kash