I moved over to ID at the start of the year. I noticed a significant difference from the provider that I was previously with. I struggle to make calls or receive them now and this does not matter whether I am at home or out and about. My husband has the exact same model phone and is also with ID, he does not have the same issue. I have no idea why this is so bad and would really appreciate some help with this.
Solved
cant make or receive calls
Best answer by Daz_S
Yes
If they find the phone at fault they should be able to get things moving.
If they think it might be a SIM card issue, which has been happening of late, they can also issue a replacement there and then (assuming they have them in stock of course)
HTH
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.