cant make outgoing calls after network probider chsnge using a PAC code

Hi there ​@Em7 

It can take up until 10pm on the day its due to go live before the service works fully. My reply is now well after that time and if its still not working, and you haven’t already, try restarting the phone.

Hello ​@Em7 

Thanks for getting in touch. 

We are apologise for any issues with making calls during the switch. 

Is your daughter still experiencing issues?

Thanks, 

Nat 

Yes she is 

Ask her to pick which phone hers falls under on the following

• I can't make or receive calls from my SIM. What should I do? F.A.Q.

And see if any of that helps

Hi ​@Em7 

Thank you for confirming. 

What is the make/model of your daughters handset please? 

Nat