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Cant send messages from iPhone 15

  • September 23, 2024
  • 1 reply
  • 73 views

Since starting a new contract with an iPhone 15 with ID Mobile, I have never been able to send a standard text message. They always fail saying ’Not delivered’. 

I tried the steps in another post I found here  (detailed below) but they dont work for me - I could never get my old temporary number (that I got before I ported my number across) to update to my existing one. Despite following the steps, and pressing save, etc, the old temporary number remains.

Can you help please? 

// Instructions from the other post on the ID Mobile site //
 

1)    Turn off iMessage (Settings > Messages)
2)    Restart your phone (by pressing and holding the on/off button)
3)    Tap Settings > Phone > My Number and confirm that it is correct. 
4)    If it is not correct, please enter the correct number
5)    Turn iMessage back to On (Settings > Messages)
6)    Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under “Start new conversations from:”


 

Best answer by Tom B

Hi @ahagerty 

 

It may be worth trying a replacement SIM card in this case.

 

 

Tom

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Tom B
iD Mobile Employee
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  • iD Mobile Employee
  • 8434 replies
  • Answer
  • September 26, 2024

Hi @ahagerty 

 

It may be worth trying a replacement SIM card in this case.

 

 

Tom