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change back to my old plan

  • March 25, 2025
  • 1 reply
  • 12 views

I want to change back to my old plan this plan to high got 30 days to change my mind and I've change it not letting me change my plan how do I change it back not happy with this one at all stupidly prices gone up to 38 pounds not paying that 

1 reply

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  • iD Mobile Employee
  • 2066 replies
  • April 2, 2025

Hi ​@Sonia goldsbury 

 

Thank you for getting in touch. 

 

I am sorry to hear you are unhappy with the plan you currently have. 

All available options will be visible within your online account/iD Mobile app or you can speak to the sales team on 0207 139 1397 and they will be happy to help. 

 

Thanks, 

 

Natalie 


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