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change back to my old plan

  • March 25, 2025
  • 1 reply
  • 13 views
S
Active Contributor

I want to change back to my old plan this plan to high got 30 days to change my mind and I've change it not letting me change my plan how do I change it back not happy with this one at all stupidly prices gone up to 38 pounds not paying that 

    1 reply

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • April 2, 2025

    Hi ​@Sonia goldsbury 

     

    Thank you for getting in touch. 

     

    I am sorry to hear you are unhappy with the plan you currently have. 

    All available options will be visible within your online account/iD Mobile app or you can speak to the sales team on 0207 139 1397 and they will be happy to help. 

     

    Thanks, 

     

    Natalie 

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