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change monthly payment

  • February 3, 2025
  • 1 reply
  • 47 views
C
Community Member
  • Cath
  • Community Member

My plan ended in December 2024, but I was still charged the same amount in January 2025. Please advise if I need a new contract. 

Best answer by MZone

After your contract ends it just continues on a month by month basis. You can check your upgrade options by logging into the app/online account web page. 

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    1 reply

    MZone
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    • MZone
    • Platinum 
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    • Answer
    • February 3, 2025

    After your contract ends it just continues on a month by month basis. You can check your upgrade options by logging into the app/online account web page. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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