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change of nimber

  • November 17, 2024
  • 2 replies
  • 75 views

Hi ,

 

I would like to change my number can you send me a new SIM.

2 replies

Daz_S
Gold Contributor
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  • Gold Contributor
  • 1627 replies
  • November 17, 2024

Hello ​@Kpdevine 

 

You can change your phone number on your existing contract for an admin fee of £25. Simply contact iD Mobile’s Live Chat team to get your number changed.

 

Please note: If you need to change your number because you’re suffering from harassment, we can change your number free of charge. All we require is a crime reference number, which you’ll get when you report the harassment to the police. 

Hope this helps

 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8225 replies
  • November 18, 2024

Hi ​@Kpdevine 

 

A change of number wouldn’t require a new SIM card, please let us know if you do need a change of number on your existing plan so we can get in touch and assist, or as suggested above by ​@Daz_S contact our live chat team for quicker support.

 

Tom