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Changed numbers plan changed

  • July 15, 2024
  • 1 reply
  • 34 views

I've changed my old number to a new one from ID, my ID I contracted a unlimited data plan, but after the change it is showing only 50gb.

Best answer by Matthew T

Hey @Rafaeltm,

Can confirm you have Unlimited Data. There is a known visual glitch with the iD Mobile app displaying the incorrect Data Allowance which teams are working to resolve.

Thanks.

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1 reply

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1978 replies
  • Answer
  • July 24, 2024

Hey @Rafaeltm,

Can confirm you have Unlimited Data. There is a known visual glitch with the iD Mobile app displaying the incorrect Data Allowance which teams are working to resolve.

Thanks.