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Changing account owner

  • June 20, 2025
  • 2 replies
  • 185 views

Marc Valiente
Community Member

Hello, 

I would like to change my contract to another person's name. When I did the contract, ID mobile told this was possible. 

Please tell me the steps to do it. 

Thank you. 

Marcos

Best answer by WelshPaul

Whoever told you that lied to you. You cannot transfer an existing iD Mobile account over to someone else.

2 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • June 20, 2025

Whoever told you that lied to you. You cannot transfer an existing iD Mobile account over to someone else.


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • June 23, 2025

Hey there ​@Marc Valiente, as kindly advised by ​@WelshPaul, you cannot change the name on the account to another person I’m afraid. You would simply need to order a new plan.

 

Thanks,

Tyler