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Changing account owner

Marc Valiente
Community Member

Hello, 

I would like to change my contract to another person's name. When I did the contract, ID mobile told this was possible. 

Please tell me the steps to do it. 

Thank you. 

Marcos

Best answer by WelshPaul

Whoever told you that lied to you. You cannot transfer an existing iD Mobile account over to someone else.

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    2 replies

    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • 3083 replies
    • Answer
    • June 20, 2025

    Whoever told you that lied to you. You cannot transfer an existing iD Mobile account over to someone else.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • 4825 replies
    • June 23, 2025

    Hey there ​@Marc Valiente, as kindly advised by ​@WelshPaul, you cannot change the name on the account to another person I’m afraid. You would simply need to order a new plan.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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