Skip to main content
Question

charge to my bank account


Paul Wylie
Community Member

I have been charged £35:99 to my bank account and I have never signed up for this service so I woukd like to know why and would like a full refund 

This topic has been closed for replies.

2 replies

andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • 12548 replies
  • April 25, 2023

Unfortunately, sounds like fraud @Paul Wylie.

iD advise the following: 

Tell your bank too - they should refund the direct debit if fraudulent.

 


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8662 replies
  • April 28, 2023

Hi @Paul Wylie 

 

Have you managed to report this to us via the article from @andewhite above?

 

Please also report this to your bank directly and let us know if you have any other notifications about an iD Mobile account. (Typically a letter or notification via your credit score provider)

 

Tom