I've been in Spain 48 hrs and apparently exceeded my 30 GB limit. This cannot be right as I never exceed in UK. How can I speak to someone or check usage as can't find the answer online
check roaming data usage
+24Morning
You can check your usage anytime in the iD Mobile app or My Account Online.
Thanks.
I have the same issue a text saying I've used my allowance yet my data is showing 142gb/100gb left
I upgraded contract whilst away so think I got the used all allowance message during the changeover. So I panicked and bought 6gb for £10. Then when the new contract started I was back in allowance. And have been ever since. Wonder if they'll refund my £10 as only bought the extra based on inaccurate messages received by ID.....pigs might fly
Matthew T wrote:
Morning
You can check your usage anytime in the iD Mobile app or My Account Online.
Thanks.
I upgraded contract whilst away so think I got the used all allowance message during the changeover. So I panicked and bought 6gb for £10. Then when the new contract started I was back in allowance. And have been ever since. Wonder if they'll refund my £10 as only bought the extra based on inaccurate messages received by ID.....
+24Reply
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