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Question

child locks

  • July 12, 2025
  • 3 replies
  • 77 views

aloki2788
New Contributor

With my mobile data certain pages are blocked, how do I turn off parental locks?

3 replies

Decembersangel72
Gold Contributor
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Hi ​@aloki2788 

You can turn off the content control via your account. This link tells you how……
https://www.idmobile.co.uk/help-and-advice/content-control-information

If this doesn’t work, then can you let us know what phone you have as it may be in the settings on that make/model.

Good luck x


aloki2788
New Contributor
  • Author
  • New Contributor
  • July 13, 2025

There isn't an option for “services” both my partner and i have looked and we just go round in circles trying to find it  


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • July 14, 2025

Hi ​@aloki2788 

 

In the iD Mobile app you’ll have an “adult content filter” or similar you’ll be able to toggle.

 

 

Tom