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Question

child locks

  • July 12, 2025
  • 3 replies
  • 108 views
aloki2788
New Contributor

With my mobile data certain pages are blocked, how do I turn off parental locks?

    3 replies

    Decembersangel72
    Gold Contributor
    Forum|alt.badge.img+16

    Hi ​@aloki2788 

    You can turn off the content control via your account. This link tells you how……
    https://www.idmobile.co.uk/help-and-advice/content-control-information

    If this doesn’t work, then can you let us know what phone you have as it may be in the settings on that make/model.

    Good luck x

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    aloki2788
    New Contributor
    • aloki2788
    • Author
    • New Contributor
    • July 13, 2025

    There isn't an option for “services” both my partner and i have looked and we just go round in circles trying to find it  

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • July 14, 2025

    Hi ​@aloki2788 

     

    In the iD Mobile app you’ll have an “adult content filter” or similar you’ll be able to toggle.

     

     

    Tom

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