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claiming my notebook

  • January 18, 2025
  • 1 reply
  • 27 views
M
Community Member

I  upgraded my phone on a couple of weeks ago and i need an invoice containing: product model name, retailer and date of purchase to claimmy notebook.  No invoice was emailed at the time of upgrade just a confirmation email. There is also no documents in my online account I can use. How do I get an invoice?

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • 4825 replies
    • January 20, 2025

    Hey there ​@Maggiemay, thank you for reaching out.

     

    Please contact our live-chat, who should be able to get that sent out to you:

     

    https://www.idmobile.co.uk/live-chat

     

    Thanks,

    Tyler

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