My daughter stopped using her ID account (in my name) a few months ago, and threw the Sim card away before I had chance to cancel it. how do I close the account as the DD keeps coming out each month. I can no longer log into that particular ID account online either as when i request a password it sends it to the phone number where we no longer have the sim. Please help. Thanks
Solved
Closing account after sim card has been thrown away
Best answer by Tom
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
+25Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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