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confirmation of blacklisting and proof of usage

  • January 22, 2025
  • 1 reply
  • 23 views

Hi, I require written confirmation of blacklisted device with imei and also proof of usage with the device make model imei and first and last date the device was used. Unfortunately I have lost my phone and my insurance company require the above information. Thank you 

1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8192 replies
  • January 23, 2025

Hi ​@daniellord29,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash