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Question

Contact me or leave me alone

  • July 2, 2025
  • 1 reply
  • 18 views
DeanMilb
Community Member

I have an outstanding balance to pay of £10. I have tried to sort it numerous times. I have never used the sim and DO NOT KNOW MY NUMBER! Can somebody please contact me so I can pay? Alternatively stop messaging me with no way of contacting you back. I have wasted many hours already and refuse to waste anymore dealing with people that have no idea what they are doing. I may even decide to start charging you for my time…..

    1 reply

    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • July 2, 2025

    Hey there ​@DeanMilb, we’re very sorry to hear that. Due to the nature of your issue, we’ll shortly send you a Private Message to your Community account so we can discuss your issue further and locate your number, and advise how to make the payment.

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

     

    Alternatively, if you are currently logged in, you can use the following link:

     

    https://community.idmobile.co.uk/inbox/overview

     

    Thanks,

    Tyler

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