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contract

  • February 6, 2025
  • 2 replies
  • 37 views

James Day
Community Member

Hello

 

Recently got a new contract (first ever time) but didn't receive any notification(money going out, email) so did it again, again nothing. Having read up on it these things take a while to process, just need to cancel one of these and not be charged for it? Who can I contact

Best answer by andewhite

If you ordered from ID Mobile, you could try asking the iD telephone sales team, ​@James Day

Contact the team on 020 7139 1397 between 9am - 6pm.

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andewhite
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  • Answer
  • February 6, 2025

If you ordered from ID Mobile, you could try asking the iD telephone sales team, ​@James Day

Contact the team on 020 7139 1397 between 9am - 6pm.


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  • iD Mobile Employee
  • 2233 replies
  • February 8, 2025

Hi ​@James Day 

 

Thank you for getting in touch. 

We just wanted to reach out and check if you have been able to cancel the order? 

If not, please let us know and we will do all we can to assist. 

 

Nat