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  • June 24, 2025
  • 2 replies
  • 23 views

Why is my final bill over £100 when my contract ends this month 

2 replies

Geluk
Silver Contributor
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  • Silver Contributor
  • June 24, 2025

You need to raise on the CHAT page:-

https://www.idmobile.co.uk/live-chat


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • June 24, 2025

Hey there ​@Louloux86x, your termiantion fee will be a combination of your final bill for leaving early, as well as any oustanding bills/balance you may have. If you're overcharged when cancelling, we’d automatically credit/refund you the difference you paid extra for, such as paying for another full month’s line-rental if you didn’t use all 30-days.

 

We hope the live-chat was able to help as advised by ​@Geluk if you managed to contact them.

 

Thanks,

Tyler