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contract period

Jim Halligan
Community Member

Hi all how do I find out when my contract is due to finish as I can’t find this info many thanks 🙏🏻 

Best answer by andewhite

Have you tried sending the text “INFO” to 85075 from your iD SIM, @Jim Halligan.   

You should get an idea of the time remaining by dividing the early termination fee, by your monthly payment. 

Otherwise just ask customer service via their online Live Chat, or via a private message using Facebook Messenger.

 

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    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
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    • Answer
    • May 30, 2024

    Have you tried sending the text “INFO” to 85075 from your iD SIM, @Jim Halligan.   

    You should get an idea of the time remaining by dividing the early termination fee, by your monthly payment. 

    Otherwise just ask customer service via their online Live Chat, or via a private message using Facebook Messenger.

     

    Forum member (non-iD).
    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
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    • June 5, 2024

    Hi @Jim Halligan 

     

    Have you tried the above from @andewhite?

     

    You’ll also be able to find when your first bill began and add two years with a handy online calculator.

     

    Please let us know if you still require assistance with this so we can get in touch and take a look.

     

    Tom

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