24 Aug 24
Purchased a new phone from Curry’s and they were to cancel my old ID phone rental.
- The purchase was made to update phone, retain exist number, and reduce monthly rental.
- Currently ID keep highlighting the old monthly charge, old contract has not been cancelled.
Cannot speak to ID, cannot get confirmation of cancelled rental, none of prompts appear to cater for this situation.
HELP. how do I update/alter my contract with ID to show line only agreement?