Skip to main content
Solved

Credit checks on upgrades


Are credit checks done when upgrading with iD Mobile? 

Best answer by Kash

Hi @FlowerGirl,

We would still carry out an internal security check to ensure that it is a legitimate upgrade.

 

Kash

View original
This topic has been closed for comments

5 replies

Geluk
Silver Contributor
Forum|alt.badge.img+10
  • Silver Contributor
  • 435 replies
  • March 19, 2024

Yes😀


  • Author
  • Active Contributor
  • 5 replies
  • March 19, 2024

Why are my upgrade deals limited when I will be subject to another credit check?


Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8175 replies
  • March 20, 2024

Hi @FlowerGirl,

When you upgrade we won’t carry out a credit check.

Credit checks are only carried out for new contracts.

 

Kash


  • Author
  • Active Contributor
  • 5 replies
  • March 28, 2024

Thank you @Kash, may I ask what checks are carried out when requesting an upgrade?

 


Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8175 replies
  • Answer
  • April 1, 2024

Hi @FlowerGirl,

We would still carry out an internal security check to ensure that it is a legitimate upgrade.

 

Kash