Question

Credit checks on upgrades

  • 19 March 2024
  • 5 replies
  • 62 views
F
Rank
Userlevel 1

Are credit checks done when upgrading with iD Mobile? 

5 replies

Geluk
Rank
Userlevel 4
Badge

Yes😀

Geluk
F
Rank
Userlevel 1

Why are my upgrade deals limited when I will be subject to another credit check?

Kash
Rank
Userlevel 7
Badge +7

Hi @FlowerGirl,

When you upgrade we won’t carry out a credit check.

Credit checks are only carried out for new contracts.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
F
Rank
Userlevel 1

Thank you @Kash, may I ask what checks are carried out when requesting an upgrade?

 

Kash
Rank
Userlevel 7
Badge +7

Hi @FlowerGirl,

We would still carry out an internal security check to ensure that it is a legitimate upgrade.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

Reply


Terms & Conditions
Why iD Mobile?