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Currys £100 voucher

  • January 19, 2025
  • 7 replies
  • 52 views

Hi, I purchased my pixel 8a from you in October and as part of that I was supposed to get a £100 Currys voucher, but I haven't received anything?

Cheers 

7 replies

Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3886 replies
  • January 20, 2025

Hey there ​@Collyxolly, thank you for reaching out.

 

What specific date did you order please?

 

Also, for the Pixel 8A, what storage phone did you purchase and in what colour?

 

Additionally, what plan did you order (Calls, Texts, Data) please?

 

Furthermore, all our promotions can be found here:

 

https://www.idmobile.co.uk/claim-your-offer

 

Thanks,

Tyler


  • Author
  • New
 Contributor
  • 3 replies
  • January 20, 2025

Order 22/10/24, porcelain 128gb and 24 months 100gb, unlimited minutes and texts


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  • iD Mobile Employee
  • 2119 replies
  • January 21, 2025

Thank you. 

 

Just to confirm, have you checked your junk/spam folder of you inbox to make sure it hasn't gone in to there? 

 

Nat 


  • Author
  • New
 Contributor
  • 3 replies
  • January 21, 2025

I have checked and it has not gone to junk mail 


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8192 replies
  • January 21, 2025

Hi ​@Collyxolly,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash


  • Author
  • New
 Contributor
  • 3 replies
  • January 22, 2025

Hi, no one is replying to my replies to your private message...


Tyler
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 3886 replies
  • January 22, 2025

Hi there ​@Collyxolly, please note that our PM’s aren’t instant response, and our response times will vary, and we look to get back to all customers as soon as possible.

 

We’re happy to continue assisting in the PM’s, but if you’d like instant responses, we’d recommend using the live-chat instead:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler