Hi ​@Luke Moon,

Thank you for reaching out, in relation to the Currys vouchers the information is usually sent to your email address.
Please check your SPAM and junk mails as well for either the voucher or the information on this Currys voucher.

-Hosai

Hi ​@Luke Moon 

The £100 Currys gift card. Valid email required. Electronic gift card sent to email between 30-40 days after purchase and valid for 24 months. Offer not applicable if qualifying purchase returned.

Michael Z

I havent recieved my gift card, this and the cromebook was the decision maker fir getting this purchase, please contact me with this voucher.

Regards ben 

Hello I still haven't received my voucher is there anyway to get an update on this please 

Hi ​@Luke Moon 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Michael Z

Hi, does anyone have details of the promotion.

I also upgraded to an s26 in mid-March and still haven't received my £100 gift card.

I feel certain that I was eligible for this. I've chased CW on the phone and they're saying the deal was only for sim free purchases and therefore I won't receive the gift card.

Hi ​@Ak123 

You would need to check with Carphone Warehouse if you upgraded directly through them.

With iD Mobile, the promotions we were running around that time included:

Double Storage promotion
Chromebook Go promotion
Samsung Galaxy Buds promotion
Samsung Galaxy Tab promotion

Michael Z

Still waiting for my giftcard  too. I bought my S26 in mid march via top casback. Not happy as i have delayed making a purchase while waiting for the card

Hi ​@Northernjac,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

We'll speak to you there.

Thanks,

Gemma M

The iD Mobile Social Media Team

Sadly I am glsd to hear I am not alone. Sadly Imobile are denying knowledge and asking for a screenshot, despite me not being the only one asking the same question!

Hi ​@Northernjac,

We're sorry to hear you're feeling frustrated.

We completely understand why it may seem unnecessary, especially if you've seen other customers reporting the same issue. However, when we escalate a case, we're required to provide as much supporting information as possible, and a screenshot helps our internal teams investigate the specific issue you're experiencing.

At the moment, we're just waiting for your response so we can take the next steps with the escalation. As soon as we receive the requested information, we'll be able to continue progressing this for you.

Regards,

Gemma M

The iD Mobile Social Media Team