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customer service complaint details?

  • July 5, 2025
  • 2 replies
  • 204 views

I wish to make a customer service complaint via email who do I contact, your agents are rude cut off chat before resolution very unhappy customer

Best answer by andewhite

https://www.idmobile.co.uk/help-and-advice/complaints-procedure

You can start a complaint online using this link, ​@mslade76

 

2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • July 5, 2025

https://www.idmobile.co.uk/help-and-advice/complaints-procedure

You can start a complaint online using this link, ​@mslade76

 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • July 5, 2025

Hey there ​@mslade76, we hope that ​@andewhite has been able to answer your question.

 

Please do let us know if any further questions.

 

Thanks,

Tyler