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customer service complaint details?

  • July 5, 2025
  • 2 replies
  • 241 views
M
New Contributor

I wish to make a customer service complaint via email who do I contact, your agents are rude cut off chat before resolution very unhappy customer

Best answer by andewhite

https://www.idmobile.co.uk/help-and-advice/complaints-procedure

You can start a complaint online using this link, ​@mslade76. 

 

    2 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • Answer
    • July 5, 2025

    https://www.idmobile.co.uk/help-and-advice/complaints-procedure

    You can start a complaint online using this link, ​@mslade76. 

     

    Forum member (non-iD).
      Tyler C
      iD Mobile Employee
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      • Tyler C
      • iD Mobile Employee
      • July 5, 2025

      Hey there ​@mslade76, we hope that ​@andewhite has been able to answer your question.

       

      Please do let us know if any further questions.

       

      Thanks,

      Tyler

       

       

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