customer service email for refer a friend | iD Mobile Community
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customer service email for refer a friend

  • June 30, 2024
  • 3 replies
  • 123 views

Jacquelyn Ready
New Contributor

I have not received my refer a friend voucher from almost two years ago, is this a record? I can’t find an email to reply to, please help 

Best answer by Matthew T

Morning @Jacquelyn Ready,

Sorry for the delay in getting back to you, please contact Awin who handle our Refer a Friend processes.

uk-idmobile-queries@awin.com

Thanks.

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3 replies

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • July 15, 2024

Morning @Jacquelyn Ready,

Sorry for the delay in getting back to you, please contact Awin who handle our Refer a Friend processes.

uk-idmobile-queries@awin.com

Thanks.


Jacquelyn Ready
New Contributor
  • Author
  • New Contributor
  • September 2, 2024

Really?…….i did this weeks ago and was told he was no longer dealing with this. My contract has finished and I will be taking my business elsewhere, as too will my husband WHOM I REFERRED when his finishes. Absolute joke 😡


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • September 5, 2024

Hi @Jacquelyn Ready,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash